Download the repair request form here
 | Repair request form (74KB) When sending in an item for repair, please fill out the repair request form and attach it. |
Repair and overhaul work flow
01 | Repair and overhaul requests
Please contact our sales and service department or contact us via our website.
02 | Delivery of the applicable item
For repairs, please fill out a repair request form and attach it to the product.Please send it to the address below.
Please download the repair request form from the link above.
If there is any residue inside the valve or on the valve plate of the item to be repaired,After removal by the customer,
Please send it to us.
If impurities are present, we may refuse to perform the repair work..
Address for sending repaired items
231-0025 TEL: +81 45-222-0035
1F, 2-7-14 Matsukagecho, Naka-ku, Yokohama, Kanagawa Prefecture
Megatorr Corporation Technical Center Service Group
1F, 2-7-14 Matsukagecho, Naka-ku, Yokohama, Kanagawa Prefecture
Megatorr Corporation Technical Center Service Group
03 | Check the actual product and issue a quotation
After inspecting the item, we will issue a quotation.
If repair is difficult, we will suggest an alternative product.
04 We look forward to hearing from you
Work will be suspended until we receive your order.
If you cancel an order, we will charge you a fee for checking the product.
There may be a charge of 20,000 yen.
The item will be returned to you cash on delivery or disposed of by our company.
05 | Repair and overhaul work will begin
Once we receive your order, we will start the repair work.
The work will be completed within the period stated in the quotation.
06 | We will deliver the repaired and overhauled product.
Normally, the following items 1, 2, and 3 are attached to the product.
If we have agreed on a method with you, we will implement that method.
If we have agreed on a method with you, we will implement that method.
1. Delivery and invoice
2. Inspection report: 1 copy
3.Work report 1 copy